Contact your local gas supplier, if you do not have an account please complete this form and we will get back to you in within 48 hours. Please state in the form: Machine number / address / contact person / where the machine is located.

Please complete this form and we will get back to you within 48 hours.
Please state in the form: Machine number / address / contact person / where the machine is located.

Try this quick fix and if the problem persists please call our hotline:

1. Unplug and restart the machine

2. Wait 10 seconds

3. Plug it in again and wait

Try this quick fix. If the problem persists please call our hotline:

1. Unplug and restart the machine

2. Wait 10 seconds

3. Plug it again and wait.

We regret to see you go. We value your feedback and would appreciate any insights you can share about your experience with us. Our team is always here to assist you, should you ever reconsider or require assistance in the future.

To cancel your contract please contact the BE WTR contact mentioned in your contract or fill in this form.

Follow these steps:

1. Locate the leak

2. If the leak is in the drip tray, drain it

3. If not, turn off the water supply and contact us.

If you need to change your invoicing details, please add the new instructions in the message bloc and we will update your details.

Maintenance needs to be carried out at least once a year. To ensure optimal safety and water quality our technicians will contact you before a service is due to find the most convenient solution.